Here’s a situation and you all can tell me what I can do. I think
it interesting that every time I scroll down on blogrolls or other
social media and these…work help articles are popping up:
Right
now, I’m a waitress at an Indian joint in the Pitt. I’ve been there
since Feb. 2011 and, at the beginning, it wasn’t so bad. I make $8.00 an
hour with no tips and I average 10 hours a week.
But these hours are
spread out in such a way that I’m spending a lot of time on public
transportation getting from home to work and visa-verse.
The work
environment began to degrade when my coworker, a student from India,
started working with us. He came around when my bosses and their entire
family went to India for 6 weeks leaving me with the welfare of the
restaurant. We did very well and everything went smoothly but, again,
the quality of the environment began to get worse. They started
neglecting me as a candidate for anything extra curricular like catering
or deliveries around downtown and cut my hours to give this other guy
more even though he was in school. Lately, it’s been really bad. This
happens all the time but here’s one example: Last week I had asked for
some time off for my chest. I had gotten so angry, so irritated with
their attitude and the boredom of sitting around in downtown all the
time that I had to slightly change my routine just so I wouldn’t end up
in the hospital. They said OK (plus I haven’t had any real time off
since I started working there.).
They called me in for Monday night
because coworker had a class to go to. I wasn’t happy about it but I
went in anyway. While there, it went from bad to worse. Boss-lady came
in and we’re usually pretty busy with deliveries and with in-house
orders so but she likes to try and do everything because she believes
that nothing will get done if she’s not doing it. 3 sets of regular
customers came in, I knew them all and I knew what they ordered except
one of them, this time, wanted to change up their order a bit so I ended
up fielding a few questions. Now, I’m not Indian but I know the food at
the restaurant and I know the menu and how big everything is. They
asked me a question and as I was answering, boss-lady runs over, bumps
her body into mine causing me to stumble off to the side a bit and says
“What’s the problem?” I say “There is no problem, they were just
wondering about portion sizes” and she raises her hand in my face and
says “don’t worry about it, I’ll take care of this.” I turned away, put
my pen and book down and then the phone rings for a delivery. As soon as
I go to pick it up she says “Hey! I’ll get it.”
Now. This happens a lot to which I have to ask myself “Do you even want me here?” And it’s putting a real damper on my attitude.
The week before last she called me in to work on some time off and at
first I was like “No, I have some things I want to get done.” And she
says “but don’t you need the money?”
I thought. “$16.00? really. Maybe not.” And then she starts guilt
tripping a little bit like “Fine, I’ll just deal with it.” I got annoyed
and said I would be there. When I got there, she fucked around with me
the entire 2 hours I was there. I know it doesn’t seem like a long time
but when people are dicking you around it feels like a thousand years.
She was first yelling and screaming at me about how fast I was going
with customers. At lunch time we do a pretty big buffet and we get a lot
of people all the time during lunch so there’s always a lot to do and
there’s no set priority of what to do first. We just have to do what we
can when we’re in front of it or thinking about it. I have developed my
own little system to handle customers and get as much done as possible.
So I was at the register handling the people leaving. She walked over
to the register, stood there and watched me. Now, remember, every seat
in the restaurant was full with the exception of the people leaving.
Instead of going away and doing something else like I would have done
she just stood there watching me. I finally looked over and asked
“What’s the matter?”
She said “Here, let me do this.”
I said “Why? I got it and it’s getting done…”
She says “Bev, just go do something else.”
Ok, fine. I dropped my pen and walked away. As I was cleaning tables
in the back she came to me and told me I needed to pay closer attention
the people coming into the restaurant. I just said OK and kept working.
But I think the final straw was when I asked her if I could leave at
the time I normally leave after lunch. She said, and I quote:
“No. You need to stay until 3 because I have things I need to get
done today.” and she walked away from me muttering under her breath
“I’ve been trying to get out of here for the passed hour.”
I was stunned. Simply stunned. She called ME in on MY day off to help
her when I ALSO had things to do but the world had to stop for her?
What? I said, OK and asked her if I could at least eat since there was
nobody else in the restaurant. She said yes but that I had to “Hurry up
in case people show up.”
I’m thinking. Every time I eat and we’re still open, even if I’ve
been dismissed for a few hours, I get up and help anyone in the place
plus people coming in. That’s just the way I am. I’ll interrupt my lunch
for people and it’s been like that since I was working there.
I go to the back, pick up a place while slightly cussing under my
breath and Boss-man (her husband) comes out and just laughs at me like
“What’s the matter.”
I said “Nothing” and kept working to throw a little bit of food on my
plate. Boss-lady comes back there and they start screaming at each
other in Panjaub and she comes storming out of the kitchen yelling at
me: “FINE Beverly, you can leave! Not like I had things to do today.”
Consider camel back broken. I dropped my plate and left. Chest pain and all.
Now, look. I know it’s unprofessional to diss your bosses and job but
fuck all that. A couple of months ago I asked for an increase in my
pay. Boss-man is all like “What? Like a bonus or something.” And I said
Yes.
“Just something to help me save a little bit of money. winter is
coming and I want to have something put away for food and such since I
can’t get on food stamps.”
He said OK.
His idea of a bonus is $8.00-$20.00 and when he gives me $20.00 he won’t give me anything extra on the following check.
I have some people telling me to quit. I have some people telling to
stay since it’s $100.00 plus or minus every week but to be honest, I
want to quit. And Badly. I have a second job, one where I make more than
my weeks pay from the Indian joint in two days. (if that made any
sense). Even with the second job, all of the money I make is going
straight to rent and bills plus the occasional home cooked meal. If I’m
not too tired and annoyed to make myself something.
I’ve packed on 25 pounds, developed chest pain, have grown to hate
customer service and have developed prejudice against Indian people and
their culture. I have a severe negative emotional reaction to anything
Indian and my love of being around new people has been hindered. I think
customer service, especially with food, is a good opportunity to meet
lots of cool people, and I have. Popular musicians from the orchestra,
conductors, directors; I’ve met politicians and activists; I’ve met
people from Pakistan, Saudi Arabia and Israel. So, lots of interesting
people, lots of cool stories from all of them. But I’m at the end. I
really can’t do this anymore.
I’m afraid I’ll be stuck and that I’ll end up as a low end waitress
for the rest of my days. I’ve been contemplating suicide and destroying
things and even reenlisting in the military. I almost punched a hole in
my wall yesterday amidst sobbing like a little kid. I’m having severe
emotional breakdowns and headaches on a daily basis. My art has
stagnated and it rains all the time…I’m tired of this and, honestly, not
sure what to do. I have been looking for other jobs and work but no
call backs and when I go in to check they’ve already filled positions or
something. I’ve been persistent and everything else. I would like to go
back to school but can’t settle on a major and it’s coming out in my
grades. I’m bored with the classes I’m taking and the degree I want is
just novelty. I thought about opening a business but my credit is so bad
I don’t think I can…plus in this economy what would be the point?
I haven’t stood up for myself because of the way I go about it. It’s
been bottled up for so long that if I do release it’ll be super bad.
Violent even but I can’t let these people walk all over me anymore. And a
lot of this anxiety is stemming from boredom! I’M BORED!